Camden Property Trust
Camden Property Trust Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Camden Property Trust has a 1.5 star rating from 22 customer reviews with mostly dissatisfied sentiment; rating distribution shows 86% unfavorable and frequent calls for the company to offer a solution.
Key Takeaways for Future Customers
- Expect common customer complaints about maintenance, safety, and move-out fees.
- Watch billing, refunds, and late fee handling and document payments and requests.
- Some locations praise staff and location, but experiences vary widely across properties.
Negative Feedback / Risk Areas
- Terrible customer service and unresponsive management leading to unresolved issues.
- Pest infestations, safety incidents, flooding, mold, noisy units, and security lapses.
- Disputed billing, refunds delays, excessive move-out charges, and rent increases cited.
Positive Feedback
Some reviewers note good location, helpful staff at select Camden communities, and long‑term residents who enjoy the community when issues are managed well.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Camden Property Trust has a 1.5 star rating from 22 customer reviews with mostly dissatisfied sentiment; rating distribution shows 86% unfavorable and frequent calls for the company to offer a solution.
Key Takeaways for Future Customers
- Expect common customer complaints about maintenance, safety, and move-out fees.
- Watch billing, refunds, and late fee handling and document payments and requests.
- Some locations praise staff and location, but experiences vary widely across properties.
Negative Feedback / Risk Areas
- Terrible customer service and unresponsive management leading to unresolved issues.
- Pest infestations, safety incidents, flooding, mold, noisy units, and security lapses.
- Disputed billing, refunds delays, excessive move-out charges, and rent increases cited.
Positive Feedback
Some reviewers note good location, helpful staff at select Camden communities, and long‑term residents who enjoy the community when issues are managed well.
Media from reviews





My refund
- - Refund not received after 2 weeks.
- - I paid in Feb and need the refund now.
- - I needed funds to pay my application.
- - I ran my own business for 40 years.
I had to give money for my application in the beginning of February and now it’s the middle of March and I still haven’t received my refund
It didnt work out and I cant get my refund for 2weeks . I gave them my money in February
Its way too long to make people wait for their money.
I need my refund now! What gives you the right to use my money that long?
I needed to immediately pay for my application.
If this is how you do business?
I ran my own business for over 40 years
You cant leave people hanging like this. In this day of inflation
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: PRIVACY IS ONLY THE TIP OF THE ICEBERG
- - Moved in Nov 2020; after reopening had thefts, break-ins, car fires, and a DEA bust.
- - Jerimah from Maintenance installed cameras in apartments.
Go above the property staff and go directly to a corporate office. I would say , don't rent there to begin with.
Once everything opened up again it was a nightmare. Cars stolen,tenants beaten, car break ins - cars set on fire - DEA busting a Mexican Drug Ring - and let's not forget Jerimah from Maintenance who went into apts and put in cameras - google it. I had to put a bar under my door handle which made it impossible for any emergency entry which would be life threatening. Their solution get an alarm - big deal - an alarm - how about better security?
I got a doctor's letter to leave for health reasons - I left with no money due and the apt had no issues. They are trying to get $1,054 (might be 56 don't remember) for days under 30 for notice. Now their manager who now is in anothe property - didn't like me as I held him accountable for his lies. He has people over and one tenant I knew somewhat from the dog park, and she tells me he went into his company email from apt and opened up emails to Camden and himself and mocked me with the others in the room with another tenant present.
I told them abut it nothing done I told them try to collect that imaginery money and I will sue you - well it is 6 months and I see they put me in collections - dumb move they now have me interviewing attorneys and I understand this is a big ticket lawsuit with a company with big pockets, Oh and I found a homeless man living in our utility closet - a tenant came home to a man in her unit smoking crack eating her food and took a dump in her toilet. Look at the reviews and look at U Tube videos of the teens gone wild and our fires were on the news.
I forgot rats and cockaroaches so bad tenants had to vacate their units and Camden would not relocate them. Wanna move here?
- Location tht is it
- Rats
- Cockaroaches and more
Preferred solution: Them to stop any collection actions so I do not have to have an attorney sue for privacy violations.
User's recommendation: STAY AS FAR AWAY AS YOU CAN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Issues
- - Location convenient, but pests and issues affect living conditions.
- - Electrical fire occurred in unit.
- - Upstairs flooding twice; response slow.
I have escalated.
While the location is convenient and the property has potential, Ive faced several ongoing issues that have made my time here very challenging.
Electrical Fire I experienced an electrical fire in my unit, which was very concerning.
Flooding from Upstairs Unit My unit was flooded twice due to issues with the apartment above me. Unfortunately, the response and resolution process felt slow, and the impact on my living conditions was significant.
Safety Concerns There have been multiple domestic disturbances and some incidents of theft on the property.
While I understand that some things are out of managements control, I didnt feel there were enough steps taken to reassure residents or improve security.
Pest Issues Roaches have been a recurring problem for many residents, despite keeping our units clean, and Ive also noticed rats around the parking lot and trash areas. These are serious concerns that really need stronger pest control measures.
Maintenance and Cleanliness The restroom sinks in some of the units also give off a strong sulfur-like smell, which hasnt been resolved despite attempts to report it.
Toilet Functionality My toilet has had flushing issues for quite some time. Rather than sending a licensed plumber, I was advised to plunge it regularly and pour hot water with detergent down the drain.
While I understand temporary fixes, I expected a more professional long-term solution.
I truly believe this community could be great with more consistent management attention and stronger follow-through on maintenance and safety. Im sharing this in the hopes that improvements are made both for current and future residents.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer“Camden Apartments: Unfair Fines & Unresponsive Management!”
- - Unjust parking fine after I paid; car locked when sticker fell off.
- - Management didn't check license plate or payment records, refused to resolve.
I am extremely disappointed with Camden Apartments management regarding the unjust parking fine I was forced to pay. Despite paying my parking fee regularly, my car was locked simply because my parking sticker had unknowingly fallen off.
Instead of checking my license plate or payment records, management chose to issue a fine. I have reached out multiple times, both in writing and in person, to explain the situation, yet they refused to resolve the issue and unfairly placed the full responsibility on me. They had the power to assist but deliberately chose not to. As a result, I was left with no choice but to pay an unfair fine, and this entire experience has made it clear that the management lacks proper customer service and problem-solving skills.
Additionally, the walls between apartments are extremely thin, making it impossible to have any privacy. I can hear my neighbors' conversations, movements, and even their TV at all hours, which is highly disturbing.
If you are considering moving to Camden Apartments, I strongly advise you to think twice, as the management has proven to be unhelpful and dismissive when it comes to resident concerns. Given the high rent prices, I expected a much more professional and customer-oriented approach, but unfortunately, they fell far short of those expectations.
- Unresponsive management
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Horrible. It’s like switch and bait
- - The toilet did not work; repairs were not completed.
- - Back door lock not fixed.
- - Apartment flooded; water source unknown and ceiling damage.
After a multitude of trouble, I moved in, I realized the toilet did not work. I had to jump through hoops to get somebody to come here.
I also realized that any of the corrections that I asked from the day before were not corrected. Like the lock on the back door.
- this morning I woke up to what seems to be a pool in the entire apartment. The water did not come from the front door, so that is very concerning. Now, I am concerned about mold in the walls.
And the ceiling falling through from the top of my neighbor upstairs. There is no explanation to where this water came from. And Im still waiting for them to come to the apartment.
I called at 6:20ish. They told me it was going take an entire hour to come to my house.
I have an entire flood. in my other apartment building, they wouldve been here already. I feel like they are very lazy here, the people that work here live here. Its possible that they take care of their friends and neighbors.
But not this apartment.
Or any of the other apartments Ive been in. They were disgraceful.
User's recommendation: Do t move here, it’s a trick. I promise you will regret it.
Discrimination
- - Lived here 10 years, and by year 10 things break and on-site staff ignore concerns.
- - The building is cheaply built, dirty, and falling apart.
We have lived here for 10 years. Day 1, it was okay, year 5 things got better, year 10 - everything breaks and no one on-site actually cares about the human aspect.
This place was built cheaply and it's falling apart and dirty.
We can't wait to leave!
Since we were one of the first residents here, and have paid exhorbinate amount of increases, we look forward to our next adventure. Don't rent here if you want quality, rent here only if you need to.
User's recommendation: Look at other condos
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo talk about an issue
- - They demand $5600 for move-out notice I didn’t sign.
- - My lease ends 8/20; I agreed to stay as a roommate.
DonThey are trying to get the money from me for the move out notice and my lease end it the 8/20 but I just an agreement with them to stay as a rommate I didnt sign anything else expect me staying as a rommate until the rent end and now they want $5600 because I didnt signe the move out noting and called them saying that Im moving Im not staying
I don t have the money to pay that and I didnt sign it
Preferred solution: To cancel they money that they want from me
User's recommendation: Don t trust anyone there
New ownership
- - No office manager; only text service.
- - Maintenance requests aren’t timely.
- - New owners push residents out with high rent and unsafe conditions.
We do not have an office manager, only text service. Maintenance requests are not responding to in a timely manner.
If you even get a response. The new owners are forcing people to move out with high rent increases. Most importantly this is no longer a safe place to live.
Drugs and homeless hanging around at the corner. The owners leaving vacant apartments unlocked for the homeless/ drug addicts to squat.
User's recommendation: Not until management takes action and becomes accountable. All we do is pay rent by mail
Horrible
- - Noise is constant and management ignores complaints.
- - Rents rose $400/mo; gates broken, trash service unreliable, packages stolen, and one exit.
We have lived at Camden for over 2 years, the noise in these apartments is horrible and while previous managers have been gracious enough to call the neighbors on the noise levels at all hours of the day or night, the new management team will only say "that's apartment living" and does nothing.
We have a private garage and complained about people parking in our spot, a spot we pay $100 a month for, all we got as a response was "that's apartment living, call us when it happens ", that has made my daughter late to work more than once.
The trash service rarely comes and even then doesn't collect the trash from all buildings, they have done nothing about it and are now threatening to fine the residents for leaving trash out even when not picked up by the service we pay for.
They are increasing rents $400 a month, but the "secure gates" are broken 90% of the time. An additional exit to the community is locked, leaving 22 buildings of roughly 14 apartments each only 1 entrance and exit. I hope there's never an occasion that requires evacuation of the complex, because that won't happen.
Packages are stolen off doorsteps on a regular basis, and if you complain on the "community board" about anything, you get a phone call the next day to take it down.
Seems the new management is more concerned about their bonuses than the residents.
User's recommendation: Look elsewhere
I have a huge increase in my rent.
- - I love living here and the people.
- - Trash is on streets and at dumpsters.
- - Camden was a green space but there's no accountability for dog poop.
I love living here. I love the people and the pets.
However, I dont know why people throw trash on the streets and leave mounds of things at the dumpster. I thought Camden was a green space.
There is no accountability for the dog *** on my shoes. In conclusion, I think we can all do better.
User's recommendation: Be respectful of your neighbors. They will thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint not resolved
- - Noise from upstairs is constant at night.
- - Management has not acted.
- - Considering a 3rd-floor move.
- - Will not renew the lease.
Hello,
I have been to the office on this issue several times and nothing has been done. Our neighbor upstairs does not stop jumping at all hours of the day and night, as you all know we work on different shifts day and/or night, but this is getting worse, at around 10 to about 12:30 am the jumping is constant, also in the mornings starting at around 7 am and will not stop thru the day, weekend and holidays are even worst.
I have ask to please talk to them, I have giving the option for us to move to a 3rd floor. Well none of this options seams to matter to Camden at all because this issue continues, today thanksgiving day, and for the fourth and last time I went to the neighbor to ask again to please stop, what I got is they pay rent so there for they can do what ever they want. I have a video about this encounter that I will be happy to share with you.
I like the Camden community, but seen that the one time we have an issue management will not do anything to addressed, i will prefer to pay more for an apartment and have the management at least try to accommodate than pay less for something that is not usable.
We have been here for two years and never ever had any issue at all, but ones we do, management ignores us. Thanks but no, thank you.
I am sorry to say, I will not renew our contract for year 2022.
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- Location
- Living in camden apartments prior to this year
- Terrible customer service
- Noise
Preferred solution: Let the company propose a solution
User's recommendation: Nice place, management will not do anything if you have an issue
Some in my apartment.
- - People entering my apartment set heat to 80 and leave lights on.
- - I am there only one week each month and prefer no one enter without me present.
Whoever you guys are sending into my apartment is deciding to turn my heat on and up to 80 degrees. I have a severed radial nerve and cannot be in extreme heat also they are leaving lights on in my apartment.
I am only here one week of each month. And do not appreciate the bill, from now on I would rather no one enters my apartment without me present.
Preferred solution: Full refund
User's recommendation: i am installing ring cameras tonight!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLighting struck my building manager refuses to give me the days of paid rent after their disaster. Made it so difficult to move after I just left almost all of my furniture
- - Apartment condemned after lightning; manager forced eviction.
- - AC on 2 days; removed before move; unit 120 degrees; rent not refunded.
The apt was condemned from lightning strick. Manager wanted me gone so she could renovate the apt.
She made is so difficult to get my furniture I had to leave most of my stuff. Apt was 120 degrees my movers left.
For 2 days she had generated air conditioning but removed it prior to my move to remove my boxes and furniture
She was mad I couldn't move on her time frame
She refused to refund my paid rent I'm paying 100 a nite for a hotel will have to file for bankruptcy. Joan e ebinger 3201 deer run circle.470708****
Preferred solution: Money for 8 days of rent Cash for lost furniture3
User's recommendation: Stay away
Real Estate Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I have filled this out 3 times
- - Lightning struck the apartment; most furniture left.
- - Manager refused rent refund for 8 days; I stayed in a $107/night hotel.
My apt was struck by lightning. I had to leave majority of my furniture.
The manager wanted out.
Mymovers left due to 120 degrees of heat They put in generated ac but removed it before everything was moved
Manager refused to refund my rent for 8 days.i having to declare bankruptcy because I've stayed in a hotel at 107.00 per nse people have treated? Me like dirt
- Terrible customer service
- Hate the management
- Poor management
Preferred solution: Refund
User's recommendation: Stay away
I. Was displa"ed by lightning 7-23-32
- - Fire left me unable to retrieve belongings.
- - Ally won't renew my lease to upgrade the apartment.
- - No refund for 8 days left; corporate never called.
Treatment after fire. It was next to impossible to get m things.one company left because it was too..
hot ally had aready told me they woud nt renew my lease because they wanted to up grade my apt.i paid all of my rent ontime.
The fire was an easy way to get rid of me.
Ally had told e i woud not get a refund for 8 days left for that month-becauseit wasnt much She also left me a voicemail mocking my voice i think she was calling corporate And got me instead
It was an insult-they need tp pay mefor thr weeks ive been im a hotel Corporate never called me back
Im 66 and going to have to file bankruptsy. I hate these people.
Refund
- Nonr
- Staff
- Lying management
- All6 and japiera
- Ally and japiera
Preferred solution: Hotel paid for
User's recommendation: Stay away
I am trying to move my lease is and Camden is trying to make me pay 30-60 days of rent and I am not confirmed to a lease
My lease is up and I am so over Camden I gave my notice to move because the lease up and and now they are trying to make me pay for 1-3 months rent.
Preferred solution: Let the company propose a solution
User's recommendation: To expensive
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move, end of story.